Return and Refund Policy

Effective Date: 1/1/2024

Welcome to Big Gay Sal’s Pizza! By accessing our website, placing an order, or engaging with our services in person or online, you agree to the following terms and conditions. Please read them carefully.

1.1. These Terms and Conditions apply to all purchases, services, and interactions with Big Gay Sal’s Pizza (“we,” “our,” “us”).
1.2. By using our website or services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2.1. Menu Items: Availability of menu items is subject to change without prior notice. While we strive to ensure accuracy, descriptions, and prices listed online or in-store may be subject to updates.
2.2. Alcohol Sales: Alcoholic beverages are only sold to customers 21 years of age or older. Valid government-issued identification is required for all alcohol purchases.
2.3. Events and Venue Rentals: Booking terms, cancellation policies, and additional conditions may apply to events hosted at Big Gay Sal’s Pizza. Contact us directly for specific event agreements.

3.1. Online and In-Store Orders: Orders are confirmed once payment is processed. We reserve the right to cancel or refuse any order due to errors, fraudulent activity, or unavailability of items.
3.2. Refunds and Exchanges: Refunds or exchanges are granted at our discretion for valid reasons, such as incorrect or defective items.
3.3. Third-Party Services: Delivery services provided by third parties are subject to their respective terms and conditions. We are not responsible for delays or issues caused by third-party providers.

4.1. Customers are expected to treat our staff, facilities, and fellow patrons with respect. Disruptive or inappropriate behavior may result in refusal of service or removal from the premises.
4.2. We reserve the right to refuse service to anyone violating these terms or engaging in illegal activities.

5.1. All content on our website, including logos, images, and text, is the property of Big Gay Sal’s Pizza or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

6.1. Big Gay Sal’s Pizza is not liable for any damages resulting from your use of our services, including but not limited to delays, inaccuracies, or interruptions.
6.2. Our total liability for any claim is limited to the amount you paid for the specific product or service in question.

7.1. Use of your personal information is governed by our Privacy Policy, which can be found here.

8.1. We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

9.1. These terms are governed by the laws of the State of [Insert State], without regard to its conflict of law principles.

If you have any questions about these Terms and Conditions, please contact us at:
Big Gay Sal’s Pizza
3445 N. Halsted St

Chicago, IL 60657

By accessing or using our services, you confirm your agreement to these Terms and Conditions. Thank you for choosing Big Gay Sal’s Pizza!